Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and official holidays). Shipping does not occur on Saturdays, Sundays, or public holidays. During peak holiday seasons, processing may be delayed by an additional 2–3 business days. Customers will be notified in advance via the registered email address.

2. Shipping Regions & Delivery Time

We currently ship exclusively to addresses within the United States. Deliveries to PO boxes, military addresses, Alaska, and Hawaii are not supported.

Shipping fees are calculated and displayed at checkout.

Estimated delivery time is 7–12 business days after the order has been processed and shipped.

3. Return Shipping & Fees

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. In those cases, please contact our customer support at 【请替换：客服邮箱】 for instructions.

4. Returns & Refunds

Returns are accepted within 14 days from the date of delivery. To be eligible for a return, items must be unused, in the same condition as received, and in original packaging.

Refunds will be processed within 5–10 business days after receiving and inspecting the returned item.

5. Order Cancellation

Orders may be canceled within 12 hours of placement. Please contact us promptly at 【请替换：客服邮箱】 if you wish to cancel your order.

6. Shipping Liability

While we strive to ensure timely delivery, we are not responsible for delays caused by natural disasters, carrier strikes, customs inspections, or incorrect shipping information provided by customers. Please verify all recipient details carefully at checkout.